Reduce down time with NeaRa Remote Expert System

available for Windows   

Perfect for industrial, medical and technical fields:

NeaRa`s features include Smart Measurement, CAD whiteboard, online/offline documentation, remote support and much more.

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CYBER SECURITY

Neara offers serverless data exchange, AES 256 encryption and authentication.  You can also communicate in closed networks using LAN or VPN without need for internet.

 

Reduce down-time with just-in time maintenance:

Save up to £20,000 per minute by reducing downtime. Save on travel costs and time with NeaRa’s remote just-in-time support. Save on spares costs and supply time with NeaRa’s remote just-in-time support functionality.

Whitepaper

industry 4.0:

Industry 4.0 is the future for factory automation and data exchange. The NeaRa Remote Expert System is an Industry 4.0 solution which improves productivity and connectivity using cutting edge technology.

industry4zero

FEATURES

Confidential, secure and Serverless communication

Your webcam, audio, desktop, documents, chat and files are transmitted using AES 256-Bit point-to-point serverless encryption without storage on or through server. Authentication is established using 3072 bit RSA private-/public Key exchange.

 

Connection quality

The best connection quality is achieved through an intelligent and automatic bandwidth optimisation.

HD audio video quality

Audio video conferencing in up to 1080p HD quality. NeaRa can even transmit full HD images at low bandwidths.

 

Screen sharing & remote PC control

Present your screen content live over the Internet or local network with screen sharing. Document or make screenshots of your screen content. You can also take control of your partners PC mouse and keyboard.

 

Unlimited file transfer

Drag and drop, file transfer with unlimited size without intermediate storage on a server offering optimal privacy of your confidential data.

Documentation, whiteboard and smart measurement

Simultaneously develop ideas and exchange information using the CAD whiteboard. Your documents can be edited at any time and you can also document offline. The smart measurement tool allows you to calibrate and measure images.

 

Session recording and session log

You can record your session and play back at a later date. You can also access a session log which contains information of the events during a connection.

Video diagnostics

Video diagnostics provides a seamless integration between webcam and whiteboard. Ideal for telemedicine, maintenance, quality control or remote experts.

LAN contact management

The integrated IP/Host user management list for LAN provides a simple method to connection to participants. The separate administrator user tool is ideal for centralised user management.

 

Communication in closed networks

Communication in closed networks with no Internet access. The communication works using host names or IP addresses and can also be used within a VPN Tunnel.

Bandwidth control

LAN and Internet bandwidths can be individually limited allowing more system control.

Chat

Here you can exchange text or links with your participant. Here you can also open exchanged files.

Connect behind firewalls

NeaRa can connect simply behind a firewall/Router.

Session ID and online user list

Meetings can be set up via a simple session ID. Use the integrated email invitation for simplicity. Use the online list to connect with users in the same enterprise.

System Requirements

Windows XP, Windows Vista, Windows 7, Windows 8, Windows 8.1 or Windows 10

Minimum

  • 0.5 GB RAM
  • 1GHz CPU
  • 150 kbps upload and download

Recommended

  • Webcam and microphone
  • 1 GB RAM
  • 1.25 GHz Dual CPU
  • 500 kbps upload and download

CONTACT

For general queries and sales contact us here

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FAQ

Which hardware is recommended for NeaRa?

NeaRa works with most Windows compatible hardware. The best video results are achieved using a HD Webcam such as the Logitec C910/C920/C930 or the Microsoft HD Lifecam. For a video conference environment we recommend a speaker system such as the Clearone Chat speakerphone although any windows speaker and microphone will work thanks to NeaRa`s echo cancelation. NeaRa provides an ideal solution on a 10 inch Windows Intel Atom tablet such as the Dell Venue 10 Pro. Of course you are free to use your own choice of windows PC, desktop, notebook or tablet.

What bandwidth is required for HD Images?

NeaRa Enterprise and Ultimate can transfer HD video images even at low bandwidths using the HD-Whiteboard function. A minimum upload speed of 800kbps is required for the streaming HD webcam images.  NeaRa works at upload bandwidths as low as 200kbps.

How does the online user list work?

All online licenced NeaRa participants from your company will automatically appear in the online user list without needing to register. All other participants can collaborate using a session ID.

Do I need to configure my router?

Normally NeaRa will do all this for you but if you are having difficulties connecting with a participant you may need to configure the router for port forwarding. NeaRa can do this if UPnP is activated.

To manually configure the router go to its “port forwarding” settings and create a new port forwarding rule for the computer in question. Use the “other application” or “UDP protocol” settings, set the protocol for UDP and set all the ports (e.g. start, end and through) to one value of your choice e.g. above 60000. Now go to the settings menu in NeaRa and enter the same port value from the router e.g. 60000 under Connections/Port forwarding/Router port.

What is the maximum amount of participants?

NeaRa is a dedicated remote expert system with maximum security and does not use relay servers for your private data. This form of communication is called point-to-point or serverless and at present allows a maximum of two participant to collaborate at one time.

Which operating systems are supported by NeaRa?

At present, NeaRa works on Windows XP, Windows Vista, Windows 7, Windows 8, Windows 8.1 and Windows 10. We are however planning on making NeaRa available for Mac and mobile devices. Further developments will be announce on our website.

STILL NEED HELP ?

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